Return & Exchange Period
15 days for all eligible electronics products such as Fax, Printers, Copiers and other office Machines.*
30 days for all eligible parts and accessories.*
30 days for all eligible supplies.**
*Up to 30% restocking/inspection fee will apply on all eligible open but unused electronic products, parts and accessories.
**Up to 30% restocking/inspection fee will apply on all eligible unopened supplies returned after 30 days.
Special orders and opened supply items are nonreturnable.
All returns must be authorized by Technofix.
You may return purchased items within the conditions and number of days of specified above, based on delivery date. Delivery date is determined from the tracking information provided. Products must be in the condition you received them and in the original box and/or packaging with the original receipt. Customers are responsible for all shipping and insurance for returned items. We will pay the shipping and insurance cost if the return is a result of our error.
After the first 30 days
If after 30 days of delivery, you have any problem with any of the items you purchased, please let us know and we will help you to work with the manufacturer to resolve the issue.
All our goods come with a manufacturer's warranty to give you a complete peace of mind!
Refund will be issued after your item has been inspected and found to be in it's original condition. Original shipping prices are not refundable. If the return is due to our error then you will receive a full refund.
Please return the products in the packaging received. Include in the package the original invoice and any additional instructions.
Please note that due to the huge variety and often complex nature of office supplies and products, and because we do not have the privilege of knowing with absolute certainty the complete and relevant details of a buyer's system, we cannot and will not accept responsibility for merchandise that is not compatible or does not work with your system as might be expected.
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